Frequently Asked Questions
What kind of products do you sell?
We offer a curated selection of compact tech gadgets, smart accessories, modern bags, and lifestyle essentials designed for everyday use all with a cool, minimalist aesthetic perfect for the next generation.
How long will it take to receive my order?
Orders are processed within 1–3 business days. Delivery usually takes:
5–10 business days for domestic orders
10–25 business days for international orders
Shipping times may vary depending on your country and local customs.
How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email. You can use it to track your order in real-time.
Can I change or cancel my order after placing it?
If your order hasn’t been processed yet, contact us immediately at EVMSILimited@gmail.com. Once it's been shipped, we can’t make changes or cancellations.
What is your return policy?
You can request a return within 14 days of receiving your item. Products must be unused, in original condition, and in their packaging. Read our full Return & Refund Policy for more details.
What if I receive a damaged or defective product?
If your product arrives damaged or defective, contact us within 3 days of delivery with photos, and we’ll arrange a replacement or refund.
How can I contact customer support?
You can reach us anytime at EVMSILimited@gmail.com or call us at +61452567635. We typically respond within 24 hours.